Shipping Policy
Last updated: July 10, 2026
This Shipping Policy explains how Paoth prepares and ships adjustable pet collar orders within the United States. All checkout prices are listed and charged in USD.
TRANSIT, HANDLING & ORDER CUT-OFF TIME
- Order Cut-Off Time: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00.
- Handling Time / Processing Time: 1-3 Business Days, Monday-Saturday, after payment authorization.
- Transit Time: 7-13 Business Days, Monday-Saturday, after carrier pickup.
- Total Estimated Delivery Time: 8-16 Business Days.
Business Days mean Monday-Saturday, excluding public holidays and carrier non-service days. Before shipment, we review collar size, color, buckle style, webbing material, and package quantity against the order record.
SHIPPING COST
We are pleased to offer Free Shipping on all orders within the United States. No minimum purchase required. Standard shipping is 0 USD, and checkout should show 0.00 USD for standard delivery.
DELIVERY AREA
Currently, we only ship to addresses within the United States. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).
SHIPPING METHODS & COURIERS
We partner with reliable couriers including USPS, FedEx, DHL, and UPS to ensure safe and timely delivery of your items.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package via our Order Tracking page or directly through the courier's official website.
CONTACT
For shipping questions, contact support@paoth.shop or +17799771425. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM EST.